Draft for review
Privacy notice
How Best Botanicals Ltd intends to handle personal information.
Who controls your information
Best Botanicals Ltd is the intended data controller.
Information we collect
We may collect identity, contact, professional registration, organisation and correspondence information when you contact us or request professional access.
Why we use it
We use information to respond to enquiries, review professional access requests, maintain records, meet legal obligations and manage the website. Our lawful bases may include legitimate interests, legal obligation and consent where required.
Contact form enquiries
When you use the contact form we collect your name, email address, organisation if given, enquiry type, message and a one way hash of your IP address used only for rate limiting. The lawful basis is our legitimate interests in responding to business enquiries and keeping a record of correspondence. Enquiries are kept for 24 months from the last correspondence, then deleted. They are stored on servers in the United Kingdom or the European Economic Area. We use these details only to respond to your enquiry and, where a notification email is sent, to alert our mailbox that an enquiry has arrived.
Sharing and retention
Information may be shared with service providers acting under contract and with authorities where legally required. Retention periods will be set by record type and legal need.
Your rights
You may have rights to access, correct, erase, restrict or object to processing, and to data portability. You may complain to the Information Commissioner’s Office.
International transfers and security
Where information is transferred outside the UK, appropriate safeguards will be used. Organisational and technical measures will be maintained to protect personal information.